If your computer is accidentally damaged, you need to send it for warranty, but the question is, how do I enter the laptop model to get a warranty and service? How do I find my computer model to get warranty service?
How to find your computer model
It is very simple to find the laptop model. Most laptop models are displayed at the bottom of the computer. Some computer models can be seen in the battery. The batteries of this part are generally removable and easy to disassemble.
You can also confirm the model of your laptop through the computer command program. Windows users can press Win + R, enter msinfo32 or ms-settings: about, and after opening the window, the laptop will prompt you to the model of the computer. Mac users can click on the upper left corner and select About This Computer to view the specific computer model.
Laptop warranty process
1.Confirm that your computer is still under warranty. You can check your purchase date. The general warranty period is one year. Check whether it is still within the warranty period. If you extend the warranty period, the time will be delayed.
2.Visit the official website and enter the corresponding computer serial number and model. The method of finding the model and serial number can be viewed above.
3.Communicate online or call the contact number above to inform the maintenance personnel of the current problem with the computer, and take good videos or pictures as much as possible.
4.Arrange maintenance: Generally, there will be door-to-door maintenance services. This type of high-end computer will provide door-to-door maintenance services for you directly; send it back to the address provided by the after-sales service for maintenance. Usually, this type is paid on delivery, so you don’t have to worry about logistics costs; go to the designated offline maintenance location, and it can be repaired directly for you in the store.
5.Maintenance inspection: Confirm whether the computer problem has been repaired; the maintenance center will provide specific maintenance items and keep the maintenance record according to the maintenance order.
When sending it for maintenance, you should back up your data in advance to avoid data loss during the maintenance process.
