If your Chromebook keeps shutting down unexpectedly, it may drive you crazy. You may need to send your computer in for repair, as computers should not shut down unexpectedly under normal circumstances.
Why does my Chromebook keep shutting down?
If your Chromebook shuts down without warning, you may wonder, “Why does my Chromebook keep shutting down?” You can check your battery and charger. Are the connections loose? Are you using the original power adapter? These may cause shutdowns at any time.
Reasons why your Chromebook shuts down suddenly
Common reasons why your Chromebook shuts down suddenly:
Battery problems: Old batteries lose their charge, causing sudden shutdowns. You can check the battery health program in the Chromebook settings.
Software failure: Part of your computer’s software program is corrupted, causing damage to your computer so that you can restart your computer.
Overheating: Your computer is in overheat protection, so the computer automatically shuts down while it is in use.
How to stop your Chromebook from shutting down
Check your charger: Use the original power adapter if possible. If it is damaged, replace it immediately.
Check battery health: Press Ctrl + Alt + T to access your Chromebook’s diagnostics, then enter battery_test to assess the status.
Update Chrome OS: Outdated software can cause glitches. Navigate to Settings > About Chrome OS to make sure you’re running the latest version.
Clean vents: Use a tool to clean dust from your computer’s ports so that your computer doesn’t get hot due to dust.
Solve Chromebook power issues
Test another charger: Choose a charger that’s the same as yours to charge your computer. You can borrow a charger from a friend.
Reset your computer: Press and hold the refresh button and the power button for 10 seconds. This will reset the hardware without deleting data.
Recalibrate the battery: You need to charge your computer to full, use it up, and then charge it to 100% again.
Restore to factory settings: Restore your computer settings to get your computer back to its original state.
The Chromebook won’t stay on after turning it on
Battery failure: If the battery is old or damaged, it won’t be able to provide power to run. If the battery fails, you need to replace it with a new one.
Power button failure: If the power button fails, it will also cause the computer to fail to boot and cannot stay powered on after booting.
Software loss failure: If there is a problem inside some software, the program will cause loss to the computer, so it may be a problem with the internal software.
